Hy Cite Enterprises, LLC Website Privacy Statement

This document was last updated on January 1, 2020

 

1. INTRODUCTION - Objective

The purpose of this Privacy Policy is to describe how Hy Cite Enterprises, LLC (the "Company") collects, uses and shares information about you through our online interfaces (for example, websites and mobile applications), which are owned and controlled by us, including www.hycite.comwww.royalprestige.comwww.nutraease.comcustomers.hycite.comdinner4two.comdinner4twohoneymoonsweepstakes.comkitchencharmcookware.com; (hereinafter collectively referred to as the "Website"). Please read this notice carefully to understand what we do. If you do not understand any aspect of our Privacy Policy, please feel free to Contact us through Customer Service at (877) 494-2289 or in the manner described at the end of this Policy. 

 

Information we collect and why we collect it
How We Use and Share Your Information
Access to your information and options
Security of your information
California Privacy Notice
International Privacy Practices
Changes to our Privacy Policy

Questions and how to contact us

Scope; Third Party Websites. 

This Privacy Policy only applies to information that we collect through our Website and certain Affiliate Company sites through our Website. Some of our affiliate websites are governed by their own privacy policies. Our Website also includes links to third-party websites that are not owned or controlled by the Company. Please note that we are not responsible for the privacy practices of such websites. We invite you to be aware of when you leave our Website and to read the privacy statements of any website that collects personal information.

Other Privacy Policies.

To learn more about how we collect, use and share your financial information, please refer to our Financial Privacy Notice or call Customer Service at (877) 494-2289 to request a copy.

Terms of use. 

Please note that the use of our Website is also subject to our Terms of use.

2. INFORMATION WE COLLECT AND WHY WE COLLECT IT

There will be times when we collect personal information from you, for example when you provide it to us as part of an application, job application, or additional applicant information.

Information you provide to us

The types of personal information we collect when you provide it to us include: 

Name 

Home 

Billing address 

Shipping address 

Email address 

Phone number 

Gender and ethnicity (if you provide it voluntarily and only in connection with job applications)

Information We Collect Automatically.

We collect certain information automatically while you use our Website such as: 

• IP adress 

• Internet browser type 

• Type of computer or device 

• The website from where I navigate to our Website 

• Time and date of use of our Website 

• The pages of our Website that you visited 

• The name of your Internet Service Provider (ISP).

Information collected through cookies and similar technologies

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information each time you interact with our website through your computer or mobile device. A cookie is a small file that contains a string of characters that are sent to your computer when you visit a website. When you visit the website again, the cookie enables the site to recognize your browser. Cookies can store unique identifiers, user preferences, and other information. Hy Cite reserves the right to share group statistical data of the site with partner companies, however, does not allow other companies to place cookies on our website unless there is a prevailing time value for the customer. You can reset your browser to reject all cookies or indicate when a cookie is being sent. However, some website or service features may not function properly without cookies. We use them to improve the quality of our service, including storing user preferences and tracking trends.

No information for children under 13

If you are under 13 (thirteen) years of age, please do not attempt to register with us on this Website or provide us with any personal information. The Hy Cite websites are not directed to individuals under 13 years of age. If we learn that we have collected personal information from a minor under 13 years of age, we will promptly delete that information. If you believe that we have collected personal information from anyone under 13 years of age, please Contact Us through our Customer Service at (877) 494-2289 or as described at the end of this Policy.

3. HOW WE USE AND SHARE YOUR INFORMATION

To provide products, services and information. 

As described above, we collect information from you to be able to provide products and services and provide information that you request from us. We use your personal information to contact you regarding your orders, process credit / debit card transactions, and ship products to you. We can send you information about our products and services, as well as new offers. We may provide information to third-party service providers that help us process orders and fulfill and deliver products and services that you purchase from us.

We may employ third parties to help us provide our Website service, send website update emails, remove repetitive information from our user list, and process payments. Service providers will have access to your personal information to provide such services, however when this occurs we implement reasonable technical and contractual protections to limit the use of such information.

Your consent.

In addition to the sharing described in this Policy, we will share personal information with companies, organizations or individuals outside the Company when we have your consent to do so. We ask for your approval consent to share all sensitive personal information. Sensitive personal information is a particular category of personal information related to confidential medical facts, racial or ethnic origins, political or religious beliefs, or sexuality.

Legal procedures. 

We will share personal information with third-party companies, organizations or individuals outside the Company, if we believe in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:

• Comply with all pertinent laws, regulations, subpoenas, legal process or governmental request.

• Apply the relevant Terms of Use, including investigation of potential violations

• Detect, prevent, or otherwise address fraud, security or technical problems

• Protect yourself against harm to the rights, property, or safety of the Company, our users, clients, or the public as required or permitted by law.

Transfer in the event of sale or change of control.

If the ownership of all or substantially all of our business changes, or we otherwise transfer actions related to our business or the Website to a third party, such as due to a merger, acquisition, bankruptcy or otherwise , we may transfer or sell your personal information to the new owner. In such event, unless otherwise permitted by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless otherwise agreed.

4. ACCESS TO YOUR INFORMATION AND OPTIONS

You can access and update certain information that we have related to your account online by logging into your account and going to the Account Information section of our Hy Cite Customer Website. If you have questions about your personal information that we have or need to update it, you can Contact us or call us at (800) 280 - 9708. You can opt out of receiving marketing and promotional emails from the Company by going to the Financial Privacy Policy section of our Website and sending the opt-out form to address included. If you close your account, we will no longer use your account information online or share it with third parties. However, we may retain a copy of the information for archival purposes and to prevent identity theft or fraud.

5. SECURITY OF YOUR INFORMATION

We employ industry standard physical, technical and administrative security measures and devices to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee or assure the security of all the information you transmit to us. There is no guarantee that such information will not be accessed, disclosed, altered or destroyed due to the violation of any of our physical, technical or administrative devices. It is your responsibility to protect the security of your login information. Please note that the emails and other communications you send us through our Website are not encrypted and we strongly recommend that you do not communicate any confidential information through such means.

6. PRIVACY RIGHTS IN CALIFORNIA

Hy Cite Enterprises, LLC and its affiliates and subsidiaries (“Hy Cite,” “we,” “us,” or “our”) provide this California Privacy Notice (“California Consumer Privacy Act Privacy Notice [CCPA , California Consumer Privacy Act] ”) to supplement the information in Hy Cite's Privacy Policy. This CCPA Privacy Notice sets out our privacy practices in accordance with the California Consumer Privacy Act (“CCPA”) of 2018. The CCPA Privacy Notice only applies to residents of the state of California who are considered “Consumers” under this law and from whom we collect “Personal Information” as described in the CCPA (“Consumers”).

 

Information We Collect

We may collect your personal information in a wide variety of different situations, including, but not limited to, on our website, your mobile device, by email, at physical locations, by mail, or by phone. More specifically, Hy Cite collects the following categories of personal information from its Consumers, which will depend on the particular business purpose for which we collect it:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personal information does not include aggregated or unidentified consumer information. Hy Cite obtains the aforementioned categories of personal information from the following categories of sources: 

  • Directly from you. For example, from forms you fill out. 

  • Indirectly from you. For example, from observing your actions on our website or the information that your computer or mobile device transmits when interacting with our website or our mobile applications, among other things. 

  • From third parties that you authorize to share your information with us. For example, from Authorized Distributors who submit purchase or credit application information. 

  • From third parties that sell your information to us. For example, from companies that sell lead generation lists.

 

How We Use Personal Information

We may use, disclose, or sell the personal information we collect from or about you to accomplish one or more of the following:

  • Fulfill or enforce the purpose for which you provided the information. For example, if you share your name and contact information to ask us a question or inquire about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment.

  • Contact you in order to provide you with information about products, services, promotions, special offers or events that may interest you.

  • Provide you with information about the products and services you purchased from us.

  • Offer, support, personalize and develop our website, as well as our products and services.

  • Create, maintain, personalize and secure your account with us.

  • Process your requests, purchases, transactions and payments, and prevent transactional fraud.

  • Support and respond to your inquiries, including investigating and addressing your concerns and monitoring and improving our responses.

  • If you provide your information in the context of a job application or your employment, we will use it to achieve those purposes.

  • Personalize your website experience and provide content and product and service offerings relevant to your interests, including targeted offers and advertisements through our website, mobile applications, third-party sites, and via email or message from text (with your consent, when required by law).

  • Help maintain the security, safety and integrity of our website, our products and services, our databases, and other business and technology assets. Research, analyze and develop business, including the development and improvement of our website, as well as our products and services.

  • Respond to requests for compliance with the law and, as required by current law, court order or government regulations. As described to you when collecting your personal information, or as otherwise set out in the CCPA or as subsequently agreed by you.

  • Evaluate or carry out a merger, assignment, restructuring, reorganization or dissolution, or other sale or transfer of some or all of Hy Cite's assets, either as a going concern or as part of a bankruptcy, liquidation or bankruptcy proceeding. similar, in which the personal information that Hy Cite has about our Consumers is among the transferred assets.

How We Share Personal Information

Hy Cite may disclose your personal information to a third party for business purposes, including our service providers, or sell your personal information, subject to your right to opt-out of those sales (see Rights to Opt-Out or Opt-Out of Sales of the personal information). 

  • We share your personal information with the following categories of third parties: Service providers. 

  • Third parties with whom you allowed us to share your personal information.

Disclosure of Personal Information for Business Purposes

In the preceding twelve (12) months, Hy Cite disclosed the following categories of personal information for business purposes: 

Category A: Identifiers. 

Category B: Categories of personal information from California Customer Records.

Category C: Classification features protected under California law or federal law. 

Category D: Commercial information.

Category E: Internet or similar network activity. 

Category F: Sensory information. 

Category G: Professional or employment-related information. We disclose your personal information for business purposes to the following categories of third parties: 

  • Service providers. 

  • To third parties with whom you allowed us to share your information. For example, authorized dealers.

Sale of personal information

In the previous twelve (12) months, the Company sold the following categories of personal information: 

Category A: Identifiers. 

Category B: Categories of personal information from California Customer Records. 

  • We sell your Personal Information to the following categories of third parties: Authorized Third Party Distributors

 

Your rights and options as a Consumer

The CCPA grants Consumers specific rights with respect to their personal information. This section describes your CCPA rights and explains how they should be exercised.

Access to specific information and data portability rights

You have the right to request that Hy Cite disclose to you certain information about our collection and use of your personal information during the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising access rights, data portability and deletion), we will disclose the following to you:

  • The categories of personal information we collect from you.

  • The categories of sources of personal information that we collect from you.

  • Our business or commercial purpose to collect or sell that personal information. 

  • The categories of third parties with whom we share that personal information.

  • The specific personal information we collect from you.

  •  If we sold or disclosed your personal information for business purposes, two separate lists will be generated that disclose sales or disclosures for business purposes. Each list will identify the categories of personal information that were purchased or obtained.

Deletion request rights

You have the right to request that Hy Cite delete your collected and stored personal information, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising access rights, data portability and deletion), we will delete, and ask our service providers to delete, your personal information from our records, unless applicable. an exception.

 

In accordance with the CCPA, we may deny removal in certain circumstances, and we will inform you of the reason for the denial. The reason for denial may include, but is not limited to, cases where information retention is necessary for us or our service providers for the following:

  • Complete the transaction for which we collected personal information, provide a good or service you requested, take action reasonably expected in the context of our continuing business relationship with you, or otherwise fulfill our contract with you.

  • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activities, or prosecute those responsible for such activities.

  • Enable only internal uses that are reasonably consistent with consumer expectations based on their relationship with us.

  • Comply with a legal obligation.

  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercise rights of access, data portability and deletion

  • To exercise the aforementioned rights of access, data portability and deletion, send us a verifiable consumer request by any of the following means: 

  • Calling us at (877) 494-2289 

  • By sending a request to Hy Cite Privacy Portal.

 

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, can submit a verifiable consumer request regarding your personal information. You can only submit a verifiable consumer data portability or access request twice in a 12-month period. The verifiable consumer request must comply with the following:

  • Provide enough information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative.

  • Describe your request in sufficient detail so that we can understand, evaluate and respond to it appropriately.

 

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to submit the request and confirm that such information relates to you.

 

You do not need to create an account on our site to submit a verifiable consumer request.

 

We will only use the personal information provided in a verifiable consumer request to verify the identity or authority of the requestor to submit the request.

For instructions on how to exercise opt-out sales rights, see Personal Information Opt-In and Opt-Out Sales Rights.

 

Response time and format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of receipt. If we need more time (up to 45 more days), we will inform you of the reason and the extension period in writing. 

 

We will deliver our response in writing by mail or electronically, at your option. 

 

Any disclosures we provide will only cover the 12-month period preceding the receipt of the consumer's verifiable request. The response we provide also explains the reasons why we are unable to comply with a request, if applicable. 

 

If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with an estimated cost before completing your request.

 

Rights to include and opt out of sales of personal information

If you are 16 years of age or older, you have the right to ask us not to sell your personal information at any time (the "right to opt out"). We do not sell the personal information of Consumers who we know are under the age of 16, unless we receive affirmative authorization (the "right to opt-in"), either from the 13-16 year old Consumer or from the father, mother or child. Guardian of a Consumer under 13 years of age. Consumers who choose to sell their personal information may stop doing so in the future. 

 

To exercise the right to opt-out, you (or your authorized representative) can send us a request by visiting the following link on the Internet website: No Venda Mi Información Personal.

You do not need to create an account on our site to exercise your opt-out rights. We will only use the personal information provided in an opt-out request to review and comply with the request.

 

Other California Privacy Rights

Under California's “Shine the Light” law, California residents who provide personal information when obtaining products or services for personal, family, or household use have the right to request and obtain information about the data from us once in a calendar year. that we share, if any, with other companies for their own direct marketing uses. If applicable, such information would include the categories of customer information and the names and addresses of the companies with which we share customer information in the immediately preceding calendar year (for example, requests made in 2020 will receive information regarding exchange activities in 2019). 

 

To obtain such information, please send an email to legaldepartment@hycite.com  with the legend "Request for California Privacy Information" as the subject and in the body of your message. We will provide the requested information to your email address. Please note that the “Shine the Light” requirements do not cover all information sharing and only information from that covered sharing will be included in our response.

 

Changes to our CCPA Privacy Notice

Hy Cite reserves the right to modify this Privacy Notice at our discretion and at any time. When we make changes to this Privacy Notice, we will post the updated notice on the website and update the effective date of the previous notice. Your continued use of our website or interaction with us through other methods following the posting of changes or our directing you to the updated CCPA Privacy Notice constitutes your acceptance of such changes.

 

Contact information

If you have any questions or comments about this notice, the ways Hy Cite collects and uses your information listed above, your options and rights regarding such use, or if you wish to exercise your rights under California law, please do not hesitate. to communicate with us through any of the following means:

Telephone: (877) 494-2289

email: legaldepartment@hycite.com

Postal address:

Hy Cite Enterprises, LLC
Atención: Departamento de Cumplimiento.
3252 Pleasant View Road
Middleton, WI 53562

7. INTERNATIONAL PRIVACY PRACTICES

Our Website is operated and administered by servers located and directed in the United States. By using and accessing our Website, residents and citizens of countries and jurisdictions outside the United States accept and approve the transfer and processing of personal information by servers located in the United States, as well as that the protection of such information may be different from that required under the laws of your residence or location.

8. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy can change at any time. We will not limit your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). Likewise, we will keep previous versions of this Privacy Policy in a file for your review.

9. QUESTIONS AND HOW TO CONTACT US

If you have any questions, concerns, complaints or suggestions related to our Privacy Policy or for any other reason you need to contact us, please Do it by calling our Customer Service Department at (877) 494-2289, send an email to legaldepartment@hycite.com or through the United States postal mail to the following address:

Hy Cite Enterprises, LLC
Atención: Departamento de Cumplimiento.
3252 Pleasant View Road
Middleton, WI 53562